Lucyd Pro Insurance — retroactive offer (within 30 days)

When to use: Marketplace or DTC customer is out of warranty or has user damage, but their original purchase is within 30 days. See D-11.

Hi {customer_first_name},

Looking at the timing of your order, I'm able to offer Lucyd Pro Insurance — our 2-year extended protection plan. For $99, this covers accidental damage and extends your warranty to 2 years (24 months from receipt).

If you'd like to add it, reply with "Yes" and I'll send a payment link. Once active, it covers your current claim.

Best,
{agent_name}
Lucyd Customer Support

Eligibility check: Order must be within 30 days of purchase date. Confirm before sending. See D-11 for full Pro terms.